For anyone having trouble with their knives I'm sure Furi will make good obviously some of them have defects, if you can't get them online I bet they have a toll free phone no. I have had Rachael's fure knife for around 5 years now and good as new, but that doesn't mean something can't happen I'm sure it's not often but they should replace the kife free, and if you can't find a phone no. then go back to the store even if there guarantee has run out they can no doubt get in touch with the manufacturer. Even if you got it on ebay I would take it to a store who sells those knives they will at least put you in touch with Furi, I will be anxious to see how you guys make out but don't let it slide and as the other poster said glad you didn't hurt yoursel.