For almost her entire life, Carol's biggest fear has kept her from getting to the top -- she's deathly afraid of elevators! "When I come face to face with an elevator, the first thing I do is find out where the stairs are. I see the elevator doors and I just can't breathe; I get claustrophobic -- it's too closed in!" The last time she set foot in one was when she was 5 years old, and once she even climbed 24 flights of stairs to avoid confronting her fear. Can Rachael persuade Carol to join her in the studio elevator for the biggest short ride of her life?

Rachael makes Carol's exciting ride a little easier by providing her with some calming, pre-ride pampering: a massage from Frano Anthony Castiglione from Well-Kneaded Massage, champagne served by Adis Radonic of Ben & Jack's Steakhouse, and a little "elevator" music from violinist Cody Geil.