Effective Date: June 26, 2008
Table of Contents
- Types Of Information That May Be Collected
- Web Site Usage Information & Device Identifiers
- Information You Provide Us
- Information From Other Sources
- Send To A Friend
- How Information May Be Collected
- Web Beacons
- How We Use The Information Collected
- Third-Party Ad Serving & Audience and Traffic Measurement Services
- With Whom Information May Be Shared
- Third Parties Providing Services on Our Behalf
- When You Agree to Receive Offers From Third Parties
- Sweepstakes, Contest & Promotions
- Business Transfers
- Legal Protection and Law Enforcement
- Correcting/Updating Personal Information
- Chat Rooms, Forums, And Message Boards
- Third Party Content and Links To Other Web Sites
- Consent To Transfer
- California Visitors
- A Special Note For Parents Concerning Privacy
TYPES OF INFORMATION THAT MAY BE COLLECTED
The following are the types of information we may collect:
Web Site Usage Information & Device Identifiers
We may receive and store certain types of usage information whenever you visit or interact with the Web Site. For example, we may collect the page served, the time, the source of the request, the type of browser making the request, the preceding page view and other similar information. We may also collect your IP address or some other unique identifier for the particular device you use to access the Internet, as applicable (collectively referred to herein as a "Device Identifier"). A Device Identifier is a number that is automatically assigned to your computer, your cell phone, or other device used to access the Internet, and our computers identify your device by its Device Identifier. We may associate your Device Identifier with the personal information you provide. When analyzed, web site usage information helps us determine how visitors arrive at the Web Site, what type of content is most popular, what type of content you may find most relevant, and what type of visitors are interested in particular kinds of content and advertising.
Information You Provide Us
We may ask you to provide us with two types of information: (1) personal information, which is information that could reasonably be used to identify you personally, such as your name, e-mail address cell phone number and physical address; and (2) demographic information, such as gender, zip code, or similar information. We may collect this information at various places and forms on the Web Sites, including registration forms for newsletters and other communications (e.g., whether by e-mail, mobile device, etc.); when you request show tickets; when you ask Rachael Ray a question; when you communicate or otherwise interact with us; when you submit information to us (whether or not the information is intended to be posted on the Web Site); when you enter or participate in contests, sweepstakes, surveys or voting; or when you purchase a product or service through the Web Site. You may also be asked to choose a user name and password in order to identify yourself during future visits to the Web Site. Do not use your real name or the name of any other actual person as your user name. Providing us with information about yourself is your choice, and you can always choose not to provide certain information, but then you may not be able to take advantage of some of the Web Site's features.
Information from Other Sources
Send To A Friend
If you send a friend a communication from the Web Site, the information you provide (names, e-mail addresses, phone numbers, etc.) is used on a one-time basis to facilitate and confirm the communication and is not used for any other marketing purpose, unless we obtain additional consent.
HOW INFORMATION MAY BE COLLECTED
The Web Site and any communications sent by the Web Site may contain electronic images (generally, single-pixel ".gif" images) called "web beacons." These web beacons allow Company and third parties to monitor and collect certain information about the viewer of the web page, web-based document, e-mail message, or other communication, such as the type of browser requesting the web beacon, the Device Identifier of the device that the web beacon is sent to and the time the web beacon was viewed. Company's use of web beacons on its Web Site, include, without limitation, the following:
- counting unique users (actually, unique web browsers), visits and page views;
- monitoring traffic and conversion patterns through our various product and service offerings on the Web Site. For example, web beacons may be integrated into a merchandise product page as well as the subsequent shopping cart, transaction and verification pages;
- personalizing your experience when you visit the Web Site, including the advertising and content you see; and
- determining whether or not messages were opened, links were clicked or notifications/offers were acted upon.
HOW WE USE THE INFORMATION COLLECTED
The information you provide to us may be used to:
- Send you newsletters, e-mails and/or other communications for which you have registered;
- Confirm or fulfill an order you have made;
- Provide special offers or promotional materials to you on behalf of us or third parties;
- Contact you with regard to a sweepstakes, contest or promotion in which you have participated;
- Authorize a purchase or complete a transaction that you have requested, i.e., to deliver the products or other services that you ordered, and, if necessary, to invoice you;
- Monitor or improve the Web Site;
- Administer the Web Site's systems and for other internal business purposes;
- Customize the advertising and content you see;
- Respond to an inquiry you have submitted;
- Evaluate you for a possible invitation to be a guest on the Rachael Ray show;
- Generate topics for the Rachael Ray show;
- Determine whether we may offer you or your group a reservation to be a guest on the Rachael Ray show; and
- For other purposes disclosed when you provide your information.
Please note that information submitted to the Web Site via a "contact us," or other similar features will not necessarily receive a response. We will not use any such information you provide to contact you for marketing purposes unrelated to your submission, although we may contact you regarding your submission or to participate in the show.
THIRD PARTY AD SERVING & AUDIENCE AND TRAFFIC MEASUREMENT SERVICES
WITH WHOM INFORMATION MAY BE SHARED
Third parties providing services on our behalf
We employ third parties to perform functions on our behalf; examples include hosting or operating Web Site, fulfilling orders for products and services purchased through the Web Site, sending e-mail and/or other communications, providing wireless services, removing repetitive information from customer lists, data analysis, marketing assistance, credit card payment processing, and customer service. These third parties may have access to your personal information for the purpose of performing such functions on the Web Site's behalf.
When You Agree To Receive Information From Third Parties
Sweepstakes, Contests and Promotions
We may offer sweepstakes, contests, and other promotions through the Web Site that may require registration. If you choose to enter a sweepstakes, contest or other promotion, your personal information may be disclosed to third parties in connection with the administration of such promotion, including, without limitation, in connection with winner selection, prize fulfillment, and as required by law, such as on a winners list. Also, by entering a promotion, you are agreeing to the official rules that govern that promotion, which may contain specific requirements of you, including, except where prohibited by law, allowing the sponsor(s) of the promotion to use your name, voice and/or likeness in advertising or marketing associated with the promotion.
Company may share the information collected through the Web Site with and among its parent, subsidiaries and affiliates. Company or any of it assets, including the Web Site, may be sold, or other transactions may occur in which your personal information is one of the key business assets for the transaction. In such a case, your personal information may be one of the business assets we transfer. Hence, Company reserves the right to disclose and transfer user information, including personal information, in connection with a corporate merger, consolidation, restructuring, the sale of substantially all of our assets, or other corporate change.
Legal Protections and Law Enforcement
We may disclose information about our users, including your personal information, in the event we are required to respond to subpoenas, court orders, legal process or other valid law enforcement measures; to comply with a legal obligation; at the request of governmental authorities conducting an investigation; to verify or enforce compliance with the policies governing the Web Site and applicable laws; or to protect the legal rights, interests, or safety of the Web Site, our users or others. We may also use Device Identifiers to identify users, and may do so in cooperation with copyright owners, internet service providers, wireless service providers or law enforcement agencies in our discretion. Such disclosures may be carried out without notice to you.
CORRECTING/UPDATING PERSONAL INFORMATION
The Web Site may contain web pages through which you can change your subscriptions or correct or update the personal information you have provided to us through registration with the Web Site. To the extent you register for a subscription through the Web Site, you may cancel (or modify if applicable) your subscription by following the instructions provided to you in applicable communications regarding such subscriptions.
CHAT ROOMS, FORUMS, AND MESSAGE BOARDS
THIRD PARTY CONTENT AND LINKS TO OTHER WEB SITES
CONSENT TO TRANSFER
The Web Site is operated in the United States. If you are located in the European Union, Canada or elsewhere outside of the United States, please be aware that any information you provide to us will be transferred to the United States. By using the Web Site or providing us with your information, you consent to this transfer.
Residents of the State of California may request a list of all third parties to which the Web Site has disclosed certain information during the preceding year for the third parties' direct marketing purposes, if any. If you are a California resident and want such a list, please contact us. For all requests, you must put the statement "Your California Privacy Rights" in the body of your request and include the Web Site's name, "RachaelRayShow.com," as well as your name, street address, city, state, and zip code. Please note that we will not accept requests via the telephone, mail, or by facsimile, and we are not responsible for notices that are not labeled or sent properly, or that do not have complete information.
Company incorporates reasonable safeguards to help protect and secure your personal information. However, no data transmission over the Internet, or wireless transmission, or electronic storage of information can be guaranteed to be 100% secure. Please note that Company cannot ensure or warrant the security of any information you transmit to Company via its Web Site, and you do so at your own risk.
A SPECIAL NOTE FOR PARENTS CONCERNING PRIVACY
We do not knowingly collect any personal information from children younger than the age of thirteen (13) on the Web Site and we will delete any information later determined to be from a user younger than thirteen (13).